BlazeMall.com online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your ring size and right letters you want show on the jewelry before buying.
Your satisfaction is our number one priority.
If you receive a damaged piece of jewelry or a piece of jewelry with an error, please notify us immediately via e-mails and you will receive either a refund of your purchase or an exchange within 15 days from the delivered date.
If there is any quality problem you may receive either a refund of your purchase or an exchange within 30 days from the delivered date.
Customers are able to return new, unopened items fulfilled by BlazeMall within 60 days of the delivery date. Please note that on all returned and canceled orders of items there is a 30% restocking fee.
Any item purchased from BlazeMall can be returned
The item must be returned in a new and unworn condition.
Items which have been resized, updated and/or repaired do not qualify.
You will be responsible for the return shipping cost
Note:Personalized items can’t be returned, exchanged nor refunded.
To request a return, please contact our customer service .One of reps will follow up with you via email with instructions. If you require assistance, please email us at [email protected]
Upon acceptance of your return, a refund will be issued to the original form of payment. Any promotional gifts must also be returned with your returned item.
Customers are able to cancel or change within 24 hours for free . Please note that on all canceled or changed orders(after 24 hours) of items there is a 30% restocking fee.
BlazeMall reserve the right to void refund/return that shows signs of modification, abuse or damage beyond “normal wear”, as deemed by our jewelry professionals.
For further information you can contact Our Customer Services on:
Email: [email protected]